dynamics-community-at: NAV/CRM Connector–Just one more tip–trace log

[Blog bot]

Hi all,

if you need more information if you getting an error during synchronization enable the Trace log.

• Browse to %INSTALLDIRCONNECTOR%
• Edit Microsoft.Dynamics.Integration.Service.exe.config
• Edit  <add name="Microsoft.Dynamics.Integration.TraceLog" value="0" /> and change it to 4 (<!-- 0-off, 1-error, 2-warn, 3-info, 4-verbose –>)

• Restart the NAV Connector (shouldn’t be – my experience is “do it”…
• Browse to %ALLUSERSPROFILE%Application DataMicrosoft DynamicsMicrosoft Dynamics Adapter Logs 
  Example: Cocuments and SettingsAll UsersApplication DataMicrosoft DynamicsMicrosoft
  Dynamics AdapterLogs
  
  or
  
  %ALLUSERSPROFILE%Microsoft DynamicsMicrosoft Dynamics AdapterLogs 
  Example: C:ProgramDataMicrosoft DynamicsMicrosoft Dynamics Adapter
  
• Go to the bottom of the file
• Start Find by Ctrl + F – Options “Up”- Term: Error

Now you can see the last error which occurs. Not always this is the right one you are looking for – so just go forward by using the Find feature.

The trace log usually give you more detail information about the exception.

Note: Also take a look into the event viewer. There you will find error information too.

Regards,

Rene



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