powerobjects: Effective Customer Engagement Has Never Been More Accessible, Easier, or More Nuanced

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Источник: https://microsoft-business-applicati...-more-nuanced/
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You may know that Microsoft recently introduced First-Party Voice Channel for Dynamics 365 Customer Service. It’s an all-in-one digital contact center solution that brings together omnichannel contact center and customer care capabilities, unified communications, and artificial intelligence (AI) to enable delivery of consistent, intelligent, and personalized service experiences. It’s literally a...

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Источник: https://microsoft-business-applicati...-more-nuanced/