28.04.2021, 00:20 | #1 |
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powerobjects: How Consumer Behavior is Driving Transformation in Customer Service
Источник: https://powerobjects.com/dynamics-36...tomer-service/
============== Here’s the thing – and there’s really no getting around it: an organization’s legacy systems might provide the capabilities and functionality to keep the business afloat, but they almost certainly lack the flexibility and customizability needed to meet the ever-increasing demands of the modern consumer. Add in the cliched disparate systems, lack of integration, and siloed data, and you’ve got a... Source Источник: https://powerobjects.com/dynamics-36...tomer-service/
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