dynamicsusers: Convergence 2007 EMEA - Day 1 - The Power Of Microsoft Dynamics CRM 4.0...

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The second session I listened into today was (GEN004) The Power of Microsoft Dynamics CRM 4.0 for Customer Choice. It was hosted by General Manager for CRM Brad Wilson. Brad started his presentation talking about how CRM is located in the market compared to other CRM packages (Siebel, SAP, SalesForce and many other) based on a Forrester Analysis. He was very happy about the way they had put Dynamics CRM into this analysis, even due to the fact that Dynamics CRM is not quite as feature full as many...(read more)

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