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Источник: http://www.youtube.com/watch?v=g1Q-q...=youtube_gdata
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How Microsoft Saved $10M in Annual TCO By Implementing a New CRM System

Listen as our experts discuss the business and IT issues, challenges, and rewards in replacing Microsoft's Oracle Siebel CRM system with a Microsoft Dynamics Solution. With Connor Marsden, Microsoft Director, US Dynamics CRM, MS business lead Charles Lasco, Principle Solution Manager, and MS architect and implementation lead, Tameem Mohammed.
From:Microsoft Dynamics
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Источник: http://www.youtube.com/watch?v=g1Q-q...=youtube_gdata