Источник:
http://blogs.msdn.com/b/crm/archive/...s-process.aspx
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If you’re looking for easy-to-read guidance on how to customize one of the many business process solutions available for download from the
Microsoft Dynamics Marketplace, check out the new
eBook: Change a business process.
By walking you step-by-step through a visual example, the eBook explains how to use the business process editor to customize an existing business process by adding a stage and steps. This eBook is intended for CRM admins or managers who want to learn how to adapt a business process to match the way their organization does things.
Shelly Haverkamp
Content Project Manager
Microsoft Dynamics CRM
End User Writing Team
shellyha@microsoft.com
Источник:
http://blogs.msdn.com/b/crm/archive/...s-process.aspx