Источник:
http://www.dynamicscare.com/blog/ind...rm-2011-users/
==============
A new study by Forrester Research, a top information technology research company based out of Cambridge, Massachusetts, concludes that Microsoft Dynamics CRM 2011 not only reduces marketing, sales, and service costs throughout organizations using CRM 2011, but also increases revenue productivity and collaboration throughout the company. Using a risk-adjusted ROI cost analysis method, Forrester determined [...]
Источник:
http://www.dynamicscare.com/blog/ind...rm-2011-users/