25.08.2018, 02:30 | #1 |
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powerobjects: Collaborating for a Successful Dynamics 365 Project
Источник: https://www.powerobjects.com/2018/08...s-365-project/
============== In order for a Microsoft Dynamics 365 project to succeed, it is critical to get input early and often from the key stakeholders. Oftentimes projects are driven from either the business or the IT side of a company. However, the most successful projects have these two sides of the business working together from the start to the completion of the project. Why don’t companies always have IT and business working side by side? If you take some time to think about this question, it seems a bit rhetorical. Of course, both teams need to provide input based on their unique knowledge bases – however, this often isn’t the case. Siloed Projects The desire to conduct projects in a siloed manner can stem from distrust. If teams are meant to work together, the individuals need to share ideas and to trust each other. Some of the mistrust can be a byproduct of failed past projects that were not worked on in tandem. When the business conducts a project without sufficient input from IT, things can be missed. Here are some examples:
Benefits to Collaboration Let’s expand on how having the two groups work on the deliverable can be beneficial. By working together on a project or initiative, the teams can learn to work together. Both groups are stereotypically very different. Oftentimes if you asked the business, they would stereotype IT as moving very slow and methodically and not understanding the needs of the business. If you asked IT, they might say the Business can be very reactive and lacks an understanding of what needs to be done to the IT infrastructure to get what they need built. If the two groups are encouraged and allowed to work together, they can learn about each group’s needs and requirements. When these teams better understand each other’s requirements, this can promote a better working relationship in the long run. The teams can learn the facts behind the stereotypes to hopefully promote a more productive and successful working environment. It can lead to a solid partnership with shared goals, metrics, and deep collaboration. Collaborating for a Successful Project It is imperative for the two groups to start working together on the vision for the Dynamics 365 build from the inception, and all team roles should be represented. For instance, it is tempting to try to save on budget and try to roll in certain team members later in the project such as the quality assurance (QA) and training resources. This can backfire and the cadence of the project is affected when the project has to pause to catch up the late joiners. Another very important requirement is to get input from the business users that will use Dynamics 365 on a daily basis. The team needs to understand what their roles are and how they will use Dynamics 365. This will allow the team to capture all use cases and to provide innovative input. Consultants need to understand the business in order to be consultative. They also need to understand the vision for the future. This helps them to create a backlog and to help guide the project through the first phase. If we tried to build a system that is perfect from the start, we would never get to a state to release the build. Saving Time with Collaboration Let’s take some time to talk about the possible time savings by having a collaborative project team. When demos are presented to the entire team, all members can give input and a discussion can occur. Team members can hear pros and cons from both teams and better understand the direction the team chooses to follow. Instead of showing the build to IT and then to the business – it is done at the same time, which allows for decisions to actually be made sooner. The stakeholder(s) in the project can serve as a “tie-breaker” if there are decisions that need to be made. Agile Methodology When we talk about a “demo”, we are assuming that the project is following an agile methodology. Agile development definitely has pros and cons. Not all companies can or want to adopt this methodology as it can sometimes increase costs due to the need for more meetings. That said, agile development does allow the project team to see progress and to provide input through each of the development stages. So if the project is headed in a direction that the company did not intend, it can be righted before the project is done. Of course, the stakeholders need to remain engaged for the entire process for this to occur. Improved Transparency By having a collaborative team with high stakeholder involvement, there is better transparency for the project. If the project gets behind in development, it is visible right away to the stakeholders. This was the stakeholders can provide input on feature prioritizations. When it comes time to prioritize the backlog, they have the knowledge and background to do this, as they have been involved in the project from the start. For example, if there is a change in business needs for the company, the stakeholders can re-prioritize what the team works on. In the end, a collaborative team with the right members can produce a Dynamics 365 environment that is useful to the company. Both IT and the Business have knowledge of how it was developed and why. They will also understand what is in the backlog for the next phase, and when it is time to start on the next phase, they can move forward. The team will be accustomed to working together and can successfully start another phase of the project. Need help on your next Dynamics 365 project? From implementation to support to training – we can help! Contact us today. Happy Dynamics 365’ing! Источник: https://www.powerobjects.com/2018/08...s-365-project/
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