msdn.microsoft.com/nav: The benefit of bots: Dynamics 365 Virtual Agent for Customer Service overview

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Источник: https://cloudblogs.microsoft.com/dyn...vice-overview/
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Dynamics 365 Virtual Agent for Customer Service is an exciting new offering that empowers customer support teams to create powerful bots using a guided, no-code graphical interfacewithout the need for data scientists or developers. Virtual Agent for Customer Service is built on the Microsoft Bot Framework and addresses many of the major issues with bot

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The post The benefit of bots: Dynamics 365 Virtual Agent for Customer Service overview appeared first on Microsoft Dynamics 365 Blog.



Источник: https://cloudblogs.microsoft.com/dyn...vice-overview/