crmtipoftheday: Tip #1323: Kill the case customer field

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Источник: https://crmtipoftheday.com/1323/kill...ustomer-field/
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The “Customer” field on cases is a bad idea, and you can’t change it to not-required. I just want to add a lookup to accounts and automatically populate the customer field.

Anonymous reader “Meve Stordue”

You can’t make the customer field non-required, but it is possible to replace it with an account lookup and automatically populate the customer field with the account selected in the custom lookup field.

Read the tip

Источник: https://crmtipoftheday.com/1323/kill...ustomer-field/