Sumit Potbhare: Standard Retail Outbound Needs | Approach to D365 for Commerce with Adv WH Mgmt

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Источник: https://sumitnarayanpotbhare.wordpre...h-adv-wh-mgmt/
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Hi Guys, Welcome to another series where we are going to focus on the Outbound requirements of Retail Warehouses. We will focus exclusively on topics such as wave planning, picking, packing, loading orders onto trucks. To look competent and sound credible in front of a Retail Warehouse manager, you need to be able to anticipate what he or she is going to ask for when it comes to their Retail Warehouse and what they need from a warehouse management system. We’re going to talk about the specifics around the Outbound process at Retail Warehouses, and we’ll start with describing:

• How the work is planned and put out onto the floor in order to meet customer service and cost-per-unit type of objectives.
• From there we’re going to move into replenishment. We’ll look in the eCommerce world, the unique concept of wave-based replenishment mixed with dynamic forward pick locations.
• From there we will talk about picking orders, either order going to the store or consumer orders, and there are lots of different ways to do this. Most of them D365 FO supports, but some of them don’t.
• And then we’ll look at how one of the things that distinguish eCommerce facilities and Retail facilities from other types of warehouses is the idea of personalizing a product. This is embroidering somebody’s name into a shirt or hemming pants or something like that. We will look at personalization on the outbound side and why that’s unique and what you need to watch out for.
• And then we’ll move into packing, and we’ll discuss some of the unique requirements around figuring out, what box something should go into, as well as the packing slip that goes along with the order documentation that they purchased.
• And then we’ll wrap up with a very unique Retail outbound concept called flow-through distribution. And we’ll look at what it is, and also discuss the benefits associated with it.

A Note about D365 FO WM Setup

Before we get into the details, lets us discuss the information that relates to configuring D365 FO as a whole. When you configure D365 FO Warehouse Management, you need to first develop and configure the facility’s blueprint. And to do this, you will need to define the zones, the locations, location profiles, etc. After that, you need to start thinking about the process and how people will receive goods, pick and ship the goods from the Retail Warehouse. And in this particular series, we’re going to outline the requirement for configuring the outbound process of a Retail Warehouse. These requirements would be turned into replenishment, wave, the work templates, location directives, mobile device menus, etc, by a solution architect that’s responsible for setting up D365 FO.

Facility Blueprint

Let us take an overview of this tour that we’re going to go on and just highlight a couple of the places we’re going to visit.

Piece Picking Area

We’re going to start off with the piece picking area. This is really the heart of a Retail Warehouse. Because most of the product that gets shipped out of it comes through here, either going to the stores or even going to the consumer. We’re going to look at, not necessarily how they pick, but necessarily how they run that area and how they keep it busy and how they ensure that orders get out on time but at the same time get out cost-effectively. The discussion will be around the topic of wave planning and how wave planning needs to work inside the warehouse management system in order to keep this heart beating correctly.

Replenishment from Bulk Storage

From there we’re going to see replenishment and how a product comes from the bulk area and flows over into the piece picking area, like product at a retail store will come out of the backroom and onto the shelves.

Personalization Area

From piece picking it will move to the discussion of value-added services or what it is often called personalization. This relates to eCommerce warehousing, not so much brick and mortar, but this is the idea that people can order things over the Internet or through catalogs and get them customized to their individual needs. You can get your name or your initials sewn into your shirt.

Packing

So we’ll move from the discussion of personalization to a discussion of packing. Once we have all the products together that we need to ship to the store or the consumer, we can pack it into a box and ship it off. So we’ll talk about the requirements for packing.

Audit

And we’ll also look at how we need to have the ability to take a few boxes, maybe 2 percent or 1 percent or something like that of the orders that are packed, and actually tear them open and double-check to make sure that they are correct. We call that process auditing. And it also goes on for brick-and-mortar stores as well, but it’s primarily used for e-commerce.

Manifesting

So once we finish up with the discussion of auditing, and we’ll talk about manifesting, where we will look at the process of creating a shipping label that you need to have on a box in order for the transportation carrier to get it to that consumer.

Store Staging

We’ll talk about how once the orders get packed into boxes, those boxes need to be staged in a store staging area based on what store they’re going to, and then they have to flow onto the trucks that are going to that particular store. So we’ll talk about what we call store staging and shipping staging.

Flow thru distribution

And then we’ll wrap up with a discussion of flow-through distribution, which is truly a unique Retail Warehouse concept that bypasses the whole picking process and takes a product from the inbound side and shuttles it right over to the outbound side, saving a lot of labor as a consequence.

Outbound Retail Process Flow

Here is another way of looking at the tour we’re going to go on, but this is not so much from a layout perspective or blueprint perspective as much as it is the actual process. Let us visualize that these are the screens or mobile device menu items that you’d need to support the outbound side of a Retail Warehouse.

But you can see here, we’re going to start with a discussion of wave planning, and a wave planning triggers replenishment. So from replenishment, we’ll move to picking. And then, depending upon whether or not it’s an order that involves personalization, we’ll go over and talk about personalization. And then we’ll go to packing, a discussion of manifesting, and then we’ll shift from talking about consumer orders to talking about store orders and what happens to them. And you’ll learn that after packing they have to go a store staging process, then a shipping staging process, followed by loading. And along the way, we’ll talk about auditing orders to make sure they are correct in tracking who is a good packer and who is a good picker.

So I hope you got the direction in which we are heading with this series and also got some idea about the places that an order travels before it is shipped out from Outbound dock or Retail Warehouse.

In the next blog, we’re going to look at the first step in the Retail Outbound process that is the Wave planning.

Feel free to reach out for any clarifications. If you like my blog posts then comment and subscribe to the blogs.

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Источник: https://sumitnarayanpotbhare.wordpre...h-adv-wh-mgmt/