Channel9 CRM: 2016-06-23 | The Modern Customer Experience

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Источник: https://channel9.msdn.com/blogs/MTCS...mer-Experience
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Customer service organizations are now at the epicenter of their company's ability to differentiate their brand and drive customer loyalty and advocacy. This means having an agile service environment designed to adjust and anticipate the needs of customers and your brand at the pace of innovation. Join us to experience our vision for service organizations in the digital age.

In this webcast, viewers will learn more about:

* Interacting with your customers anywhere, at any time, across multiple devices.

* Delivering customer service in a seamless way across physical and digital environments.



Источник: https://channel9.msdn.com/blogs/MTCS...mer-Experience