powerobjects: How to Embed Images and Videos in KB Articles
In this blog, we’re going to show you how to embed an image and a video into a Knowledge Base (KB) article in Dynamics 365.
We can use an image directly if it’s already hosted on a server or we can use an image uploaded in the web resource area. To create an image in web resource, follow these steps:
1. Navigate to Settings > Customizations > Customize The System> Web Resources
Or you can directly navigate to Solutions > Web Resources
2. Name and add the image as a .png, .jpeg, or .gif file. Then upload the image and click Save and Publish. (Make sure you save the dimensions of the image according to the required size.)
3. Copy the URL link (highlighted in red) and now the image is ready to be added to an article.
How to Embed an Image in a KB Article
Let us now look into articles, which is where we need to embed the image and video.
1. We can edit articles by navigating to Interactive Service Hub in settings.
2. After setting up the interactive Service Hub, navigate to service.
3. Click on the All Articles view, and you should be able to see all the articles related to a project. Open the article where image has to be inserted
4. Click on the image icon and a pop up appears where we can paste the URL link (which we copied from the Web Resource) and set the alignment accordingly. Click Ok.
5. Now you should be able to see the image in the article as shown below.
How to Embed a Video in a KB Article
1. To insert a video, select a video that needs to be uploaded from YouTube or another location.
2. Right click on the video that needs to be uploaded andselect Copy embed code.
3. Select the source icon as shown below and paste the copied Embed code.
4. We can modify the width and height accordingly, just click on the source icon and you should be able to see the video!
There you have it! Now you know how to embed an image and a video into a Knowledge Base article in Dynamics 365. If you’re looking for more helpful Dynamics 365 tips and tricks you can search our blog!
Happy Dynamics 365’ing!
Расскажите о новых и интересных блогах по Microsoft Dynamics, напишите личное сообщение администратору.
|waldo: New Extension Videos for NAV2016||Blog bot||NAV: Blogs||0||01.08.2016 03:32|
|msdyncomm: How Do I: Embed Instructions in the User Interface in Microsoft Dynamics NAV 2015||Blog bot||NAV: Blogs||0||04.10.2014 05:14|
|msdyncomm: How Do I: SEPA Recurring Direct Debit Collections in Microsoft Dynamics NAV 2013 R2||Blog bot||NAV: Blogs||0||18.12.2013 21:11|
|msdyncomm: How Do I: Embed Microsoft Dynamics NAV 2013 R2 pages in a SharePoint Portal||Blog bot||NAV: Blogs||0||16.10.2013 22:11|
|msdyncomm: How Do I: Embed Microsoft Dynamics NAV 2013 R2 pages in a SharePoint Portal||Blog bot||Dynamics CRM: Blogs||0||16.10.2013 19:27|
|Опции темы||Поиск в этой теме|