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Старый 30.11.2017, 20:18   #5  
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ax_mct
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Регистрация: 10.10.2005
Адрес: Westlands
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Сообщение от trud Посмотреть сообщение
Зато честно
интересно как это все выглядит с точки зрения бюджетирования-менеджмента в МС, с их то точки зрения это отличный продукт который никто не берет(т.е. все интересуются только облаками). т.е. будут ли они продолжать вкладывать деньги в его развитие
В комментариях как обычно самое интересное
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I’m curious how you would explain the “Microsoft Help” and “Real time issue resolution” categories…
Цитата:
Brandon Ahmad
says:
November 30, 2017 at 4:25 pm
Beautiful Question. That was a tough one. As of now, the Microsoft help for On-Prem is bad. Microsoft has made it quite clear to a number of companies that they are cloud first, and that On-Prem support is the second priority, like frequently telling paying customers that their problems are because they want to go on premise. So, Microsoft help is very shaky as of now which is why I rated it so bad for On-Prem.

But an On-Prem does offer one key advantage over the microsoft cloud. In the Azure cloud model, a customer is sharing the support staff or paying a very high amount of money for a dedicated resource. In On-Prem, someone internal or external, has the ability to fix many of the real day to day issues and learn about the implementation (possibly through years with a company) intimately, which helps resolution speed. Plus, many of the lockdowns, such as SQL troubleshooting tools, in the cloud version are not there, which gives an implementation a tremendous advantage in choosing quality of service providers.

This isn’t just a challenge with Dynamics 365, however. It’s well known that companies who’ve invested in specialized long-term service often have losses of quality when going to a shared model of service delivery.

Hopefully, this explains the basis for my rating. I took into account that most onprem companies have dedicated staff or small providers that handle production.
Хорошая статья. Нашим клиентам нужен on premise, но кто будет в здравом уме сейчас начинать проекты на D365 On Premise ?
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Many customers have valid reasons for being onpremise, but lack of support for a product that they purchased, shouldn’t even be an issue. However, sadly, right now, it’s a big issue for Dynamics Operations On Premise Customers.

It’s a good product, but my biggest worry is about Microsoft’s overall commitment to supporting it
. Time will prove this out.
В то же время практически все AX партнеры на низком старте по поводу D365 судя по их сайтам и вакансиям. То есть какие-таки ожидания то есть, но лично я их не разделяю. Но главное это скрывать, да
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