Источник:
https://blogs.msdn.microsoft.com/crm...with-contacts/
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Finally, we are going to take a closer look at working with Contacts through the App for Outlook. Where do I find the Dynamics 365 App for Outlook for Contacts? The contact view shows up differently than the App appears on Emails or Appointments. It must be accessed through the Add-in, accessible at the bottom...
Источник:
https://blogs.msdn.microsoft.com/crm...with-contacts/