Источник:
https://crmtipoftheday.com/1333/vide...-dynamics-365/
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The enhanced email experience (originally a preview feature in 2019 Wave 2) allows users to multi-task while they compose emails, navigating to other records while they write an email. This feature can only be turned on in the Sales Hub app, but once you turn it on, it can be used from any model-driven app.
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Источник:
https://crmtipoftheday.com/1333/vide...-dynamics-365/