“what’s the true return on investment (ROI) for an average Dynamics 365 deployment?” Thanks to a newly released independent analysis from Nucleus Research, we can reveal the answer:
For every dollar spent, companies realize an average of $16.97 in returns.
A $16.97 ROI is a BIG deal. According to the report summary, “this is significantly higher than the average for both enterprise resource planning (ERP) and customer relationship management (CRM), which deliver, on average, $7.23
and $8.71 respectively. Nucleus found that companies taking advantage of Microsoft’s investments in cloud and usability, as well as integration and analytics, were able to achieve significant returns by increasing productivity and revenues and reducing costs.”