Источник:
https://cloudblogs.microsoft.com/dyn...r-experiences/
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Customer experience is more important now than ever before. The coronavirus pandemic has forced consumers to adopt new habits, reevaluate priorities, and shift consumption. Increasingly, transactions have moved online, and companies are limited to virtual engagement. Buying trends are changing rapidly as consumers face many uncertainties and at the same time expect brands to react
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The post
Retail perspectives, pt. 2: rethink customer experiences appeared first on
Dynamics 365 Blog.
Источник:
https://cloudblogs.microsoft.com/dyn...r-experiences/